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Skype callers: 'Customer service, please?'

He lives in the United States. His fiancee is in Great Britain. He uses an Internet phone service called Skype to keep romance alive and phone bills low. But there's trouble in paradise. The suitor says his cut-rate phone provider suddenly left him in the lurch, thanks to a billing glitch that's prevented him from using his account to place calls to his betrothed.


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