Europe's banks are putting their money on voice over IP (VoIP). According to Datamonitor's September 2004 Networking in European Financial Services report, the number one long-term priority for finance-related companies in Europe is the convergence of voice and data.
And leading the pack is a major UK bank, Lloyds TSB, which on December 6 went public with plans to introduce almost 70,000 VoIP phones from Cisco Systems®, one of the largest implementations to date in Europe, as part of a £500 million (US$969 million) contract with IBM.
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