VoIP set for high-street boom?

A number of high-street names are making the move to voice over IP (VoIP) telephony with a rollout now underway at LloydsTSB and Virgin Megastores currently assessing the business benefits of a VoIP implementation across the UK and Ireland. The VoIP implementation being rolled out at LloydsTSB will see the bank install 70,000 Cisco internet telephony handsets in 2,500 branches and 1,000 other sites across the UK. The rollout represents one of the largest of its kind in Europe.